GROUP Bookings & FUNCTIONS
31 October 2024
Posted on 30 October 2024 posted in News
We do take GROUP & FUNCTION RESERVATIONS however please note that for all bookings of 10+ people are required to dine on a SET MENU, served sharing style, in the center of the table. For all group reservations please email to info@mercurybayestate.co.nz: name, surname, contact number, number of attendees, day&time preferred, occasion etc. PLEASE BOOK FOR ALL GUESTS, INCLUDING CHILDREN. Note our cancellation & no show policy (below) for conditions.
Tables are available from 11:00am to 3:00pm (& later in the Summer months)
Our Winery Restaurant has limited capacity & some areas are weather dependant. While walk-ins are always welcome, bookings are recommended for groups.
Bringing food or alcohol onto our premises is prohibited.
You can book by phoning us 07 866 4066 or by emailing info@mercurybayestate.co.nz
CANCELLATION & NO SHOW POLICY:
We require confirmed number of attendees 48 hours in advance; also 50% of food spending (from set menu) – not refundable – is requested a week before the event to secure the booking.
All reservations made at Mercury Bay Estate must be accompanied by a valid Visa or MasterCard credit card to confirm your booking. To confirm that the debit or credit card information provided is accurate, we may place a temporary authorisation on your debit or credit card at the time you provide your debit or credit card information.
Cancellation or changes to your booking must be made at least 48 hours prior to your booking by contacting Mercury Bay Estate by email on info@mercurybayestate.co.nz or by phone on 07 866 4066 or you will be charged a fee.
If you are unable to keep your reservation and you fail to cancel the reservation according to the notice period above a $25 NZD charge per person will be charged to the credit card provided. The cancellation charge also applies to changes in numbers for your group i.e. if you booked for 8 people but 2 were a no show and you had not informed us in accordance with the notice period.
Our reservation system is provided by EVEVE who guarantee to maintain the privacy of the data provided.The transactions for processing payments & capturing credit card data is handled through STRIPE who operate one of the highest dat protection standards worldwide.